Terms and Conditions

Welcome to Exceinov Private Limited!

These terms and conditions outline the rules and regulations for the use of Exceinov’s Website, located at https://exceinov.com/ as well as the procurement of professional services including but not limited to Technical Content Writing, Brand Management, Website Development, Creative Graphic Designing, IT Consultancy, Shopify Store Development, Digital Marketing, Software Development, Software Architecture Design, Website Audit, Mobile App Development, UI/UX Design, ERP Development, SEO, Equipment Procurement,and Virtual Assistance.

By accessing this website, or by using any of the services offered by Exceinov, it is assumed that you accept these terms and conditions. Do not continue to use Exceinov if you do not agree to any or all of the terms and conditions stated on this page.

Interpretation and Definitions:

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate refers to an entity that controls, is controlled by, or is under common control with another party. “Control” in this context means owning 50% or more of the shares, equity interest, or other securities that have the right to vote for the election of directors or other managing authority..
  • Country refers to: Pakistan
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Exceinov Private Limited, 13-D Commercial, Valencia, Lahore.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Service refers to the Website.
  • Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Website refers to Exceinov, accessible from https://exceinov.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment of Service Terms:

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Fees, Payments, and Financial Obligations:

Service Pricing: All fees for Services are outlined in the specific Invoice or Statement of Work (SOW). Unless otherwise specified, all quotes are valid for 14 days from the date of issuance.
Payment Terms: Milestone Payments: For project-based work (e.g., Website or App Development), payments are due upon the completion of defined milestones.

  • Due Date: All invoices must be paid within 5 days of the invoice date.
  • Advance Payments: The Company requires a non-refundable deposit of 60% (unless otherwise agreed) before any work commences.
  • Overdue Payments & Penalties: Late Interest: Any payment not received by the due date shall accrue interest at a rate of 7% per month on the outstanding balance.
  • Service Suspension: If an invoice is overdue by more than 7 days, the Company reserves the right to suspend all active services, including but not limited to, website hosting, digital marketing campaigns, and ongoing development work, without liability for any resulting data loss or business interruption.
  • Collection Costs: You agree to pay all costs incurred by the Company in collecting delinquent any accounts, including legal fees and third-party collection agency fees.
  • Taxes and Duties: You are responsible for all applicable taxes (GST, PST, Withholding Tax, etc.) associated with the Services. If you are required by law to withhold any taxes from your payment, you must provide the Company with official tax receipts within 30 days of payment.
  • Refunds and Cancellations: Non-Refundability: Due to the resource-intensive nature of digital services, all payments are non-refundable.
  • Early Termination: If You terminate a project before completion, You are liable for the full payment of work performed up to that date, plus a 20% “Early Termination Fee” based on the remaining contract value to compensate for reserved resource allocation.

Client Obligations & Scope Management

    • Provision of Materials: To ensure timely delivery, You must provide all necessary data, logos, access credentials, and content within 5 business days of our request. Delays in providing these materials will result in a day-for-day extension of the project deadline, and extra 3 days for administrative purposes.
    • Review and Approval: You have 3 business days to review deliverables and provide feedback. If no feedback is received within this window, the deliverable will be deemed “Approved” and “Accepted” by You.
    • Scope Creep: Any requests for features or changes not explicitly listed in the original SOW or Invoice will be billed at the Company’s standard hourly rate.

Links to Other Websites:

No Control over Third Parties: Our Service may contain links to third-party websites, APIs, or services (such as Shopify, hosting providers, or payment gateways) that are not owned or controlled by the Company.

Disclaimer of Liability: The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

Client-Requested Integrations: If You request the Company to integrate third-party tools (e.g., premium plugins, CRM software, or tracking scripts), You assume all risks associated with those tools. The Company does not warrant the uptime or security of third-party integrations.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination and Suspension:

Termination for Cause: We may terminate or suspend Your access and cease all professional work immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions or fail to pay an invoice by the due date.

Termination for Convenience: Either party may terminate a specific Service or project by providing 15 days’ written notice.

Financial Obligations Upon Termination: Upon termination of Service for any reason:

  • Final Billing: You shall be immediately liable to pay for all work completed, hours logged, and expenses incurred by the Company up to the effective date of termination.

  • Non-Refundable Deposits: Any advance payments or deposits made prior to termination are non-refundable.

  • Work Product: The Company reserves the right to withhold all source code, design files, and deliverables until all outstanding balances are paid in full.

Survival of Terms: All provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. Nonetheless, upon termination, Your right to use the Service will cease immediately.

Limitation of Liability:

Maximum Aggregate Liability: In the event of any damages, the total aggregate liability of the Company and its suppliers under any provision of these Terms, and Your sole and exclusive remedy for all of the above, shall be limited to the amount actually paid by You to the Company for the specific Service giving rise to the claim during the three (3) months immediately preceding the event, or 100 USD if no purchases have been made.

Exclusion of Consequential Damages: To the fullest extent permitted by applicable law, under no circumstances will the Company or its suppliers be liable for any:

  • Special, incidental, indirect, or consequential damages.

  • Loss of profits or revenue.

  • Loss of data, corrupted data, or other information.

  • Business interruption.

  • Personal injury or loss of privacy.

  • Costs of procurement of substitute goods or services.

Use of Third-Party Hardware/Software: This limitation applies to any damages arising from or related to the use of or inability to use the Service, third-party software (e.g., Shopify, WordPress plugins), and/or third-party hardware (procured via Equipment Procurement) used with the Service.

Essential Purpose: These limitations shall apply even if the Company has been informed of the possibility of such damages and even if any remedy fails of its essential purpose.

Content Liability and Indemnification

Responsibility for Content: We shall not be held responsible for any content that appears on Your website, application, or marketing materials. You represent that You own or have the necessary licenses for all content provided to the Company for use in project delivery (images, text, trademarks).

Prohibited Content: No content or links should be provided to the Company or appear on Your Service that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of any third-party rights.

Indemnification (The “Hold Harmless” Clause): You agree to indemnify, defend, and hold harmless Exceinov Private Limited, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable legal fees and costs, arising out of or in any way connected with:

  • Your access to or use of the Service.

  • Your violation of these Terms or any applicable law.

  • Any claim that Your content caused damage to a third party.

  • Any breach of Your representations and warranties.

“AS IS” and “AS AVAILABLE” Disclaimer:

The Service is provided to you “AS IS” and “AS AVAILABLE” with all faults and defects, without any kind of warranty. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its affiliates, licensors, and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the Service. This includes all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, as well as warranties that may arise out of the course of dealing, course of performance, usage, or trade practice. Certainly! Here is the reworded text:

The Company does not provide any warranty or guarantee and does not make any representation that the Service will fulfill your requirements, achieve intended results, be compatible with any other software, applications, systems, or services, operate without interruptions, meet performance or reliability standards, or be free of errors. Additionally, neither the Company nor any of its providers make any express or implied representation or warranty: (i) regarding the operation or availability of the Service, or the information, content, and materials or products included therein; (ii) that the Service will be free of interruptions or errors; (iii) regarding the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or emails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Non-Solicitation You agree that during the term of any Service and for a period of 24 months following its completion or termination, You will not, directly or indirectly, solicit, hire, or engage as an independent contractor any employee or consultant of Exceinov Private Limited who was involved in providing Services to You. In the event of a breach of this clause, You agree to pay the Company a placement fee equal to 50% of the individual’s annual salary as liquidated damages.

Client Delay & Dormancy Project Stalls: If a project is delayed for more than 14 consecutive days due to Your failure to provide feedback, content, or approvals, the project will be moved to “In-Active” status. A Restart Fee of 10% of the total project value will be required to return the project to the active production queue.

 Abandonment: If a project remains dormant for more than 45 days, the Company reserves the right to terminate the project. All fees paid to date will be forfeited, and any remaining balance for work completed will become immediately due. The Company is relieved of any obligation to deliver unfinished work products.

Payment-Based Transfer: Ownership of final deliverables (custom code, designs, or content) shall only transfer to You upon receipt of full and final payment of all related invoices.

Right of Lien: The Company maintains a legal lien over all source code, database credentials, raw design files (Figma, AI, PSD), and digital assets. We reserve the absolute right to withhold delivery or access to these materials until Your account is settled in full.

Backup Responsibility: Once final deliverables are transferred and accepted, the Company is not responsible for maintaining backups or archiving Your data unless a separate “Maintenance & Support Agreement” is in place.

Definition of Completion: A project or milestone is considered “Complete” when the deliverables meet the specifications outlined in the Invoice or SOW, or if it has been delivered and You have not shared any response within 3 working days.

Final Acceptance: You have 3 business days to report any bugs or deviations from the original scope after delivery. If no written notification is received within this period, the work is deemed Accepted and Final, and any further changes will be billed as a new request.

Governing Law and Jurisdiction

Governing Law: The laws of Pakistan shall govern these Terms and Your use of the Service, excluding its conflicts of law rules.

Exclusive Jurisdiction: You agree that any legal action or proceeding arising out of or related to these Terms or the Services shall be brought exclusively in the courts of Lahore, Pakistan. You hereby consent to the personal jurisdiction and venue of such courts and waive any objection as to an inconvenient forum.

Dispute Resolution

Informal Resolution: If You have any concern or dispute about the Service, You agree to first attempt to resolve the dispute informally by contacting the Company’s legal department at [email protected].

Mandatory Mediation: If the dispute is not resolved within 30 days of the initial contact, both parties agree to enter into good-faith mediation in Lahore before pursuing formal litigation.

International Compliance

For European Union (EU) Users: If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident, provided those laws cannot be waived by contract.

United States Legal Compliance: You represent and warrant that:

  • You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country.

  •  You are not listed on any United States government list of prohibited or restricted parties.

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Privacy and Data Usage

Cookies: We employ the use of cookies. By accessing Exceinov, you agreed to use cookies in agreement with the Exceinov’s Privacy Policy. Cookies are used by our website to enable the functionality of certain areas and to make it easier for people visiting our website.

Analytics: We improve our products and advertising by using tools such as Microsoft Clarity to monitor user behavior. By using our site, you agree that we and Microsoft can collect and use this data to improve our Service.

License

Unless otherwise stated, Exceinov and/or its licensors own the intellectual property rights for all material on Exceinov. All intellectual property rights are reserved. You may access this from Exceinov for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

      • Republish material from Exceinov
      • Sell, rent or sub-license material from Exceinov
      • Reproduce, duplicate or copy material from Exceinov
      • Redistribute content from Exceinov

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Exceinov does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Exceinov,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Exceinov shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Exceinov reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

      • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
      • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
      • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
      • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Exceinov a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

      • Government agencies;
      • Search engines;
      • News organizations;
      • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
      • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

      • commonly-known consumer and/or business information sources;
      • dot.com community sites;
      • associations or other groups representing charities;
      • online directory distributors;
      • internet portals;
      • accounting, law and consulting firms; and
      • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Exceinov; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Exceinov. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

      • By use of our corporate name; or
      • By use of the uniform resource locator being linked to; or
      • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Exceinov’s logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Severability and Waiver:

Severability

Severability: If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Waiver: The failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter.

Translation Interpretation:

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions:

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

The information on this website may not be accurate, and we do not guarantee its completeness or accuracy. We also do not promise that the website will remain available or that the material on the website will be kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

      • limit or exclude our or your liability for death or personal injury;
      • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
      • limit any of our or your liabilities in any way that is not permitted under applicable law; or
      • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data. Our privacy statement has more details.

The information contained on the Service is for general information purposes only.

The Company assumes no responsibility for errors or omissions in the contents of the Service.

In no event shall the Company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.

The Company does not warrant that the Service is free of viruses or other harmful components.

External Links Disclaimer

The Service may contain links to external websites that are not provided or maintained by or in any way affiliated with the Company.

Please note that the Company does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

Errors and Omissions Disclaimer

The information given by the Service is for general guidance on matters of interest only. Even if the Company takes every precaution to ensure that the content of the Service is both current and accurate, errors can occur. Plus, given the changing nature of laws, rules and regulations, there may be delays, omissions or inaccuracies in the information contained on the Service.

The Company is not responsible for any errors or omissions, or for the results obtained from the use of this information.

Fair Use Disclaimer

The company may use copyrighted material without explicit permission from the copyright owner for purposes such as criticism, comment, news reporting, teaching, scholarship, or research. The company believes that this constitutes “fair use” of the copyrighted material as allowed in section 107 of the United States Copyright Law.

If you want to use copyrighted material from the Service for your own purposes that go beyond fair use, you must get permission from the copyright owner.

Views Expressed Disclaimer

“The opinions and views expressed on the Service are those of the authors and do not necessarily represent the official policy or position of any other author, agency, organization, employer, or company, including the Company. Users are responsible for their comments and will be held accountable for any legal issues. The Company can remove any comment for any reason, and is not responsible for user-published comments.

No Responsibility Disclaimer

The information provided on the Service is intended for general informational purposes only. The Company is not providing legal, accounting, tax, or other professional advice and services. Therefore, it should not be relied upon as a substitute for consulting with professional accounting, tax, legal, or other competent advisers.

In no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your access or use or inability to access or use the Service.

“Use at Your Own Risk” Disclaimer

The Service provides information “as is” with no guarantee of completeness, accuracy, or timeliness. There is no warranty of any kind, express or implied, including warranties of performance, merchantability, and fitness for a particular purpose.

The Company will not be liable to You or anyone else for any decision made or action taken in reliance on the information given by the Service or for any consequential, special or similar damages, even if advised of the possibility of such damages.

Changes to These Terms and Conditions:

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: